The Importance Of Monitoring Access To Healthcare Portals
Understanding why and how to closely monitor who and when there is access to your internal database and portal could prevent damaging hacking and unauthorized use of confidential data.
The internal system and procedures are the backbone of a healthcare organization and are separate concerns from the patient portal. Determining exactly who should have full access to a patient’s data and how access is granted are important decisions. As an administrator, you don’t want problems because a medical professional that quickly needed access to personal data (such as medications, allergies, past treatments) was unable to access promptly. At the same time, you don’t want problems because someone abused having access for a security hack or for marketing purposes.
Sometimes it is about who within the organization makes the final decision. Other times it is about how those decisions are monitored. One element which healthcare administrators often overlook is accountability for those that have partial or full access. Secured portal logins are important, but if not monitored correctly could be a gateway for hackers for a longer period of time than necessary. When it comes to anyone or anything which should not have access, a few seconds can be longer than necessary.
When it comes to anyone or anything which should not have access, a few seconds can be longer than necessary.
Since DoneHQ provides a helpful balance of technical and marketing support, helping healthcare providers to successfully monitor internal system and portal access and usage is of paramount importance. We used to get questions about whether or not an outside entity should be trusted with implementing such an important phase. That was before developing a method to ensure that DoneHQ or any other outsider cannot have access to confidential data.
However, access to internal systems works best when monitored by management. Regularly ensuring that only those who need direct access to patient or client data get it should be a priority. Examples are reviewing exactly who accessed a specific patient for prescription information. Suppose you find an unauthorized source or outside vendor had done so within the past 24 hours. Not knowing for days or weeks could have led to more and greater problems.
Regularly ensuring that only those who need direct access to patient or client data get it should be a priority.
Having a qualified outside company establish a system for effective and confidential monitoring could prevent harmful viruses, extensive damage from hackers, and theft of information as quickly as possible. Thorough daily (or regular) prevention can make a million dollar difference. Let our team help establish your most effective process.
Thorough daily (or regular) prevention can make a million dollar difference.
Do you know exactly who accessed your patient data in the past 24 hours?
If not, our team can help you set up effective and confidential access monitoring.
