This California Privacy Notice (“Notice”) supplements our Privacy Policy and applies only to residents of the State of California (“you”). It is provided under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and its implementing regulations (together, the “CCPA”). Terms defined in the CCPA have the same meaning when used in this Notice.
1. Notice at collection
The table below describes the categories of personal information we have collected in the preceding 12 months, the sources of that information, and the categories of recipients to whom we disclosed it for a business purpose. We have not sold personal information and have not shared it for cross-context behavioral advertising in the preceding 12 months.
| Category | Examples | Collected | Sources | Disclosed for a business purpose to | Sold or shared |
|---|---|---|---|---|---|
| Identifiers | Name, email address, phone number, IP address, online identifiers | Yes | You; your device | Service providers (hosting, email, analytics, scheduling) | No |
| Customer records (Cal. Civ. Code § 1798.80(e)) | Name, phone number, company and job title you provide | Yes | You | Service providers (email, scheduling) | No |
| Commercial information | Services you inquire about or engage us for | Yes | You | Service providers; professional advisors | No |
| Internet or other electronic network activity | Pages viewed, clicks, referring URL, browser and device type, session interactions (only with Analytics consent) | Yes | Your device | Analytics providers (Google Analytics, Microsoft Clarity) | No |
| Geolocation data | Approximate location derived from IP address (city/region); we do not collect precise geolocation | Yes | Your device | Analytics providers | No |
| Professional or employment-related information | Company name, job title, business needs you share with us | Yes | You | Service providers | No |
| Characteristics of protected classifications | — | No | — | — | No |
| Biometric information | — | No | — | — | No |
| Audio, electronic, visual or similar information | — | No | — | — | No |
| Education information | — | No | — | — | No |
| Inferences drawn to create a profile | — | No | — | — | No |
| Sensitive personal information | — | No | — | — | No |
Internet activity and approximate location data are collected through optional analytics tools only after you opt in through our cookie banner. See our Cookie Policy.
2. Purposes for collecting and using personal information
We collect and use personal information for the following business purposes:
- Responding to your inquiries and scheduling meetings;
- Providing, managing, and communicating about our services;
- Operating, maintaining, debugging, and improving the Site;
- Measuring Site traffic and performance (with your consent);
- Detecting security incidents and protecting against fraud or illegal activity;
- Complying with legal obligations.
We do not use or disclose sensitive personal information for purposes that would give you a right to limit its use under the CCPA.
3. Retention
We keep each category of personal information only as long as reasonably necessary for the purposes described above. Inquiry and business contact information is kept for the duration of our business relationship and for a reasonable period afterwards to maintain records, resolve disputes, and meet legal obligations. Analytics data is kept according to the retention settings configured with our analytics providers. When information is no longer needed, we delete or de-identify it.
4. Your rights under the CCPA
As a California resident, you have the right to:
- Know and access — request the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties to whom we disclosed it;
- Delete — request deletion of personal information we collected from you, subject to legal exceptions;
- Correct — request correction of inaccurate personal information;
- Opt out of sale or sharing — we do not sell or share personal information, but you may still submit an opt-out request and we will honor it;
- Limit use of sensitive personal information — we do not use sensitive personal information for purposes that trigger this right;
- Non-discrimination — we will not deny services, charge different prices, or provide a different level of service because you exercised your rights.
5. How to submit a request
You may submit a request by:
- Emailing hello@donehq.com with the subject line “California Privacy Request”; or
- Calling us at +1 872-888-7784.
Verification. To protect your information, we will verify your identity by matching information you provide (such as your name and the email address you used to contact us) against information we already hold. We will not ask you to create an account to submit a request.
Authorized agents. You may use an authorized agent to submit a request on your behalf. We may ask the agent for proof of your signed permission and may ask you to verify your identity directly with us.
Response timing. We will confirm receipt within 10 business days and respond within 45 calendar days. If we need more time (up to an additional 45 days), we will tell you why.
6. Global Privacy Control
We treat a Global Privacy Control (GPC) signal from your browser as a valid request to opt out of the sale or sharing of your personal information for that browser and any profile associated with it.
7. Minors
We do not knowingly sell or share the personal information of consumers under 16 years of age.
8. Shine the Light
California Civil Code § 1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures.
9. Changes to this Notice
We review this Notice at least once every 12 months and update it as our practices change. The effective date above shows when it was last updated.
10. Contact us
If you have questions about this Notice or our privacy practices:
DoneHQ LLC
Email: hello@donehq.com
Phone: +1 872-888-7784
Mail: 1655 Barclay Blvd.,
Buffalo Grove, IL 60089